Privacy Policy

1. Introduction and Compliance

This Privacy Policy outlines how **Prime Malabanan Services** ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the primemalabananservices.com website (the "Site"). We are committed to protecting your personal information and ensuring compliance with the **Philippine Data Privacy Act of 2012 (Republic Act No. 10173)**.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, or use services related to our offerings. The information collected is necessary for us to perform the requested siphoning, septic tank cleaning, and declogging services.

The Personal Information we collect may include:

• Personal Contact Details: Name, Email Address, and Contact Number.
• Service Location Details: Physical Address (used for scheduling the service visit).
• Service Request Details: Information contained within the "Message" or inquiry field.

3. How We Use Collected Information (Purpose Limitation)

Your Personal Information is collected and processed solely for the following legitimate business purposes:

• **To Process Transactions:** To schedule, confirm, and execute the requested Malabanan service, quotation, or inquiry. Your information will be used for the transaction only.
• **To Improve Customer Service:** Information you provide helps us respond to your service requests and support needs more efficiently.
• **To Send Periodic Emails:** To send information and updates pertaining to your order or request, or to answer inquiries, questions, and other requests.

Your data is kept private and is not shared, sold, or rented to third parties for marketing purposes.

4. Data Protection and Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our Site.

Access to your personal data is restricted to authorized personnel who need the information to perform their specific service-related duties (e.g., dispatching service teams).

5. User Rights (Data Privacy Act)

As a data subject under the Data Privacy Act of 2012, you have the right to:

• **Be Informed:** Be notified whether your personal data is being processed.
• **Access:** Request and obtain a copy of your personal data.
• **Object:** Withhold consent to the processing of your personal data.
• **Rectification:** Correct any inaccuracy or error in your personal data.
• **Erasure or Blocking:** Suspend, withdraw, or order the blocking, removal, or destruction of your personal data.

6. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Prime Malabanan Services
**Address:** Bacoor, Cavite, Philippines
**Email:** team@primemalabananservices.com
**Website:** Prime Malabanan Services